Autism In Mind’s Multi-Year Accessibility Plan

As part of Autism In Mind’s (AIM) commitment to accessibility, our multi-year accessibility plan outlines our strategy and the actions that have been and will be implemented to prevent and remove barriers and to meet our requirements under the Accessibilities for Ontarians with Disabilities Act (AODA).

AIM is committed to providing an accessible environment for all clients, employees, job applicants, suppliers, and visitors who may enter our premises, access our information, or use our services. As an organization, we respect and comply with the requirements of the Accessibility for Ontarians with Disabilities Act, 2005, and its associated regulations. AIM ensures that persons with disabilities are provided with equal opportunities and is committed to meeting the needs of individuals with disabilities in a timely and integrative manner that respects their dignity and independence.

This multi-year accessibility plan focuses on our initiatives with respect to the AODA’s Accessibility Standards, including:

Customer service
Information and communications
Policies and training
Employment
Design of Public Spaces
Feedback

Information and Communication

In accordance with the AODA’s Information and Communication Standard, AIM will:

Ensure all colleagues are aware of the process for receiving and responding to feedback from persons with disabilities by providing or arranging for the provision of accessible formats and communication supports upon request
Ensure internet websites and web content conform with the World Wide Web Consortium Web Content Accessibility Guidelines (WCAG) 2.0, at Level AA

Employment

In accordance with the AODA’s Employment Standards, AIM will:
Ensure inclusive employment processes for recruitment, retention and development within the firm, including:

Notification of the firm’s commitment to accessibility and availability of accommodation
Provision of accessible formats and communication supports that consider an employee’s accessibility needs
Taking employees’ disabilities and accommodation needs into account with respect to performance management and career development
Ensuring processes are in place to support employee / workplace accommodation requests following absences from work and during an employee’s employment

Policies and Training

AIM will continue to implement policies and, practices and training initiatives in accordance with the AODA by:

Training for our staff on accessibility in the provision of services to our clients
Training for our people on accessibility standards and human rights legislation as it pertains to people with disabilities

Training will be provided in a way that best suits the nature of our staff’s work.

A Workplace Emergency Response Plan will be provided to employees who have indicated that they have a disability and require assistance in the event of an emergency.

Design of Public Spaces

Ensure any future renovation of our facility will meet all accessibility standards for the accessible parts of the office and will continue to maintain
Ensure we post signage sharing details of temporary access for all accessible elements in public spaces while not in working order

Feedback

Maintain an accessible feedback process that is publicly available on our internet site to respond to enquiries and suggestions. Details are available on our website https://autisminmind.org/accessible-customer-service-feedback/. We will continue to monitor and respond to feedback as per our process.

This plan will be reviewed every 5 years.

For more information on our accessibility plan or to receive this plan in an alternative format, please contact us at:

By email: [email protected]
By telephone: 905-604-8226
By mail: Human Resources – Jennifer Kim
121 Granton Drive, Unit 13
Richmond Hill, Ontario, L4B 3N4