Accessible Customer Service Feedback

Autism In Mind is committed to excellence in serving clients of all abilities – and will ensure that our actions are consistent with the AODA customer service standard principles of dignity, independence, integrity, and equal opportunity.

We always welcome comments and feedback from our clients about how we can better improve our accessibility practices. If you would like to provide feedback, please take the following steps:

BY PHONE

Please call us at 905-604-8226, and ask to speak with Jennifer Kim, Program Manager.

IN PERSON

Please ask to speak with Jennifer Kim, Program Manager.

BY EMAIL

Please address your feedback to Jennifer Kim, Program Manager. ([email protected])

BY MAIL

Autism In Mind
121 Granton Drive, Unit 13
Richmond Hill, Ontario
L4B 3N4

Once we have received your feedback, we will review your comments and concerns with the management team, and respond to you within seven (7) days.

Thank you for helping us to make your center visit a safe, caring, and pleasant experience.